Freelancer India can help you achieve high level of customer relationship management by helping you define your processes and then create working models to achieve high level of automation to increase better client handling and satisfaction. Our team will interact with you to understand you requirement, and will then recommend and create processes required to increase efficiency.
Project Management Solution:
Project management can be a fast, easy to use workflow solution for medium to large businesses. A application can be designed from the ground up with your most important asset in mind: Your staff and Clients. Project management can enable you to keep accurate time-keeping records, organize, plan, and delegate jobs and tasks whilst having an overview of company activity. The information that it will collects will allow you to measure and analyze your company performance so that you can streamline to improve profit margins.
Key Features of Project Management Solution:
Web-based technology will allows one to manage his company remotely
Manage clients and employees of your organization
Jobs can be organized using the Job Manager, into categories and tasks can be assigned to employees
client can access his area and see the progress of the job and even submit tasks to project
Get important email alerts and notification on task allocation and updates
Gain knowledge on how your company is performing using the Reports Manager
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Sales executive network collaboration:
The purpose of the sales network collaboration is to help the organization keep track of the day-to-day activities of the sales executives in order to monitor sales in an effective way.
Key Features of Sales network management Create a online sales executive team Allocate login information to an individual sales executive for its sales executive area.
Lead management solution to create a pool of leads
Allocating leads to sales executives
Lead status updating by sales executives
Relevant Email notifications
Advanced Reports from sales manager point of view Online chat facility for real time conferencing for n number of sales executive
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Dealer Network solution
The purpose of the dealer network collaboration is to help the organization to maintain good communication with dealer network as well facilitate to place an order and track the status.
Secure login for dealer
Online Product management; ability to add/edit/delete products
Shopping cart integration for order placement
Order tracking and status management
Online chat facility for real time assistance
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